Privacy Policy

1. Introduction

Qynio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI automation services and visit our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, postal address)
• Company name and business information
• Payment and billing information
• Communication preferences

2.2 Automatically Collected Information

When you access our services, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI automation services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyse trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Security

We implement enterprise-grade security measures to protect your information:

• GDPR-compliant data protection practices
• Encrypted communication channels
• Secure cloud infrastructure
• Regular security audits and updates
• Access controls and authentication protocols

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Business Transfers: In connection with any merger, sale, or acquisition
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us explicit permission

We do not sell your personal information to third parties.

6. Your Rights

Under GDPR and other applicable laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings and other tools.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: